This Privacy Policy describes how Luminis Water Technologies PTE LTD (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our mobile application (the “App”). We at Luminis are strongly committed to keeping secure any information obtained from the use of our app. This privacy policy describes our practice with respect to Personal Information we collect when you use our app. The purpose of data collection is to best serve you and provide a good user experience during the use of our app.
Information We Collect
PERSONAL INFORMATION
We may collect certain personal information that you provide to us when using the App, such as:
- Name
- Email address
- Phone number
- User-generated content (such as comments or messages)
- Usage Information
We may automatically collect certain information about your device, including but not limited to:
- Device type
- Operating system version
- App version
- Unique device identifiers
Use of Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the App
- To personalize and enhance your experience
- To respond to your inquiries and provide customer support
- To send you updates, promotional messages, and other relevant communications
- To detect and prevent fraud or unauthorized access
Data Sharing and Disclosure
We take your data security very seriously. We don’t collate group insights; your information will never be shared with others. In rare circumstances we may be forced to comply with data sharing requests in the following instances:
- In response to a legal request or to comply with applicable laws, regulations, or court orders
- In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity
Security
We take appropriate steps to safeguard your personal information against unauthorized access or disclosure. Nevertheless, it’s important to understand that no method of transmitting data over the internet or storing information electronically can guarantee absolute security.
Children’s Privacy
The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us immediately.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website or within the App. By continuing to use the App after such changes, you consent to the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at enquiries@luministech.com